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Fireplace Reviews

Customer Reviews
- Harold B.
42" Tahoe Luxury RF Direct Vent Fireplace With Accent Lighting, Blower and Remote (Electronic Ignition) - Empire Comfort Systems
so many options
Lighting, Blower, Variable Remote need I say more. Great Buy! Only top vent though.
- Mike
Duzy 3 30" Refractory Log Set, 30" Vented Burner (Millivolt/Pilot) - Monessen
Changed our living room
Bought this for our wood burning fireplace. They fit perfectly and the logs look amazing. We love the ember and lava rock look.
- Grant
Direct Vent Termination Kit- Top/Through Wall 8" to 11" thickness (4" x 6 5/8") - Empire Comfort Systems
Made Install so easy
Loved how it all came in a package. Made the installer's job easy and cheaper.
- Manny
Profile Mantel 48" - Empire
Finished our fireplace nicely
The quality is good, but not like a carpenter handmade it. The price is great though and serves the same purpose so we are happy.
- Margie
18" Charred Oak Ceramic Logs, 18" Slope Glaze Vent Free Burner, Remote (Millivolt/Pilot) - Empire Comfort Systems
Very easy to use.
I love the variable remote with this system. I did the live chat and they recommended this set and couldn't be more happy.
- Barry
44" Biltmore Radiant Wood Burning Fireplace, Herringbone Liner - Monessen
Provides amazing warmth
Great Looking fireplace and liner with this fireplace.
- Jane
34" Innsbrook Direct Vent Fireplace Insert, Liner, Blower And Cast Iron Surround (Millivolt/Pilot) - Empire Comfort Systems
Great insert for our ugly fireplace
Love the logs and the burner, but you really need to have the right room for the cats iron surround. For us it works, but if you wanted more modern go for the other contemporary style.
- Jennifer
32" Vail Premium Vent Free Fireplace with White Mantel and Stainless Trim (Millivolt/Pilot) - Empire Comfort Systems
Great Package
We love this fireplace. It is a perfect size and so easy to install. Thanks to the customer service for helping me find this full package for our living room.
- Chris
42" Serenade Total Signature Command Direct Vent See-Thru Fireplace (Electronic Ignition) - Monessen
Beautiful Fireplace
We love this fireplace. Wish it could be closed off on the exterior side, when we don't want it, but besides that it looks great and functions better.
- marco
70" Aura Total Signature Command Direct Vent Fireplace (Electronic Ignition) - Monessen
Huge and Great Buy
Bought this for our restaurant and it has been a huge hit. The sales rep helped me with all the options and standard features. Its expense, but really makes a space.
- Michael
32" Vail Premium Vent Free Fireplace (Millivolt/Pilot) - Empire Comfort Systems
Great support
Found this website and the price was good. I was not expecting the quality customer service I got. Was kept in the loop about everything and the order arrived exactly when they said it would.
- John
33" BDV Signature Command Direct Vent Fireplace (Electronic Ignition) - Monessen
Great customer service
Customer service was great. When a part arrived scratched the replacement process was quick and easy. Great prices too.
- Robert
36" Al Fresco Outdoor Stainless Steel Vent Free Fireplace (Millivolt/Pilot) - Monessen
Outdoor Fireplace
There are not a lot of outdoor fireplace options we were able to find. This one is a little more expensive then we wanted to pay but it looks like it will last a long time. Even here in Portland where it is always wet there is still no sign of rust. Family loves sitting around it.
- Joan
TSTSC Touch Screen Thermostatic Remote - Ambient Signature Command System
Remote options
I am so glad we decided to spend a little extra money for the Signature Command remote system. What a convenience to be able to control everything from the comfort of my couch. I highly recommend it.

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